Effective Date: January 28, 2026
At Healing Dose Compounding Pharmacy, your privacy is a priority. We are committed to protecting your personal and health information in accordance with the laws of the State of Michigan and general best practices for online privacy and data security.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Date of birth
- Phone number, email, and address
Health-Related Information
We may collect medical information necessary to fill your prescriptions or respond to your inquiries, but we refer all protected health information (PHI) matters to our Notice of Privacy Practices (NPP).
Website Usage Data
When you visit our site, we may automatically collect certain data such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of access
- Device identifiers
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use the information you provide for the following purposes:
- To fulfill and ship prescription orders
- To coordinate with your licensed healthcare provider
- To respond to inquiries or customer support requests
- To process secure payments and insurance submissions
- To improve our website and services
- To comply with business or legal obligations
We do not sell or rent your personal information to third parties.
3. Information Sharing
We may share your information only as needed:
- With service providers that assist in operations (e.g., secure payment processors, shipping couriers)
- When required to comply with legal obligations or subpoenas
- If necessary to protect health, safety, or rights of users or others
- With your express consent
Any third-party partners are required to maintain strict confidentiality and data protection standards.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data, including:
- SSL encryption on all data transmissions
- Secure platforms for prescription intake and processing
- Access restrictions and employee training
- Ongoing system monitoring and vulnerability assessments
5. Cookies and Tracking Technologies
We may use cookies or similar tools to:
- Improve website functionality
- Remember user preferences
- Track website analytics and usage trends
You can manage or disable cookies in your browser settings if desired.
6. Your Rights & Choices
You may:
- Opt out of non-essential communications
- Request to access or update your personal information
- Ask to have your data deleted (where legally permitted)
For health information privacy rights, please refer to our separate Notice of Privacy Practices (NPP).
7. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If such information is inadvertently collected, it will be deleted upon discovery.
8. Michigan Residents – State-Specific Rights
Healing Dose Compounding Pharmacy complies with the Michigan Identity Theft Protection Act. In the event of a data breach, affected individuals will be notified promptly as required by law.
9. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted to this page with the date of revision. Continued use of the website constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or to submit a request regarding your data, please contact us:
Healing Dose Compounding Pharmacy
📞 Call Toll-Free (855) 728-0288
📠 Fax (855) 728-0004
📧 info@hdrx.com
📍 39303 Country Club Drive, Ste A26, Farmington Hills, MI 48331